All orders are by cleared funds (orders will not be dispatched until they are paid for in full). Orders paid by Credit/Debit cards are dispatched immediately, BACS payments are dispatched as soon as payment shows in our account, Cheque payments are not cleared for 14 days.


All products carry a twelve month warranty. Faulty products can be returned directly to us and we will send out a replacement, where no replacement is available, a refund will be issued. The customer should return it along with the order number and a description of the fault. If the product is faulty, we will pay for the postage to return it to us (return postage should be at reasonable cost). The delivery address for returns is:

Returns Dept
asscal.co.uk
The Old Stables
Green Lane
Wolverton
Milton Keynes
MK12 5HB

Please note the address above is our customer service office. The return address on your product is of our warehouse for health and safety reasons we cannot have visitors just turning up you must call first to arrange an appointment.  Sales reps you have been warned.

Returned items should be sent recorded for the customers security.

If a product arrives safely but fails at some point during the warrranty period, the cost involved in dealing with the replacement are between you and asscal.co.uk. If a product has to be replaced we will cover the cost of sending out the replacement, If a returned product is found to be not faulty, the product will be returned to the customer at their expense.

 A return address label is attached to each order with our returns address on it (see above), if an order cannot be delivered the Post Office will keep it for five days, after that it will be returned to sender ( us ). Some post offices do offer to hold an item for longer if you call them to explain.

Every effort is made to ensure that all products are in full supply where available, products that are not available are normally back in stock within
3-4 days, subject to manufacturer availability.

Every effort is made to ensure that the information on this site is accurate, but we accept no liability for any errors on the site.
asscal.co.uk reserves the right to change the terms & Conditions without notice. A notice will be displayed on our notice board.


Happy Secure Shopping

asscal.co.uk